At ar99999, your privacy is not an afterthought — it is built into the architecture of how we operate. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how it is stored and protected, and what rights you have over your own information. We encourage every ar99999 account holder to read this document in full.
Six core principles that underpin how ar99999 handles the personal data of every Pakistani player on the platform.
ar99999 collects only the personal data that is strictly necessary for account operation, identity verification, AML compliance, and the delivery of platform services. We do not collect data speculatively or beyond what is required.
All personal data held by ar99999 is stored on encrypted, access-controlled servers. Sensitive data such as CNIC details and payment method information is protected using industry-standard encryption at rest and in transit.
ar99999 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information exists on our systems solely to support your ar99999 account and our regulatory obligations.
Access to player personal data within ar99999 is restricted to staff members who genuinely need it to perform their duties — support agents, finance team, and compliance officers. All access is logged and audited.
Pakistani players have the right to access, correct, and request deletion of their personal data held by ar99999, subject to our legal retention obligations. All such requests are handled by our dedicated privacy team within 30 days.
Receiving promotional communications from ar99999 is always optional. Players can opt out of marketing emails and SMS notifications at any time from within their account settings or by contacting support — no questions asked.
This Privacy Policy ("Policy") describes how ar99999 ("ar99999", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of individuals ("you", "Player", "User") who access or use the ar99999 website at ar99999.org and all associated services, including online casino games, sports betting, live dealer tables, Teen Patti, Lucky Bingo, payment processing, and customer support.
By registering an ar99999 account, making a deposit, or otherwise engaging with the ar99999 platform, you acknowledge that you have read this Policy and consent to the collection and processing of your personal data as described herein. This Policy forms part of your overall agreement with ar99999 and should be read alongside our Terms & Conditions and Responsible Gaming Policy.
ar99999 takes data protection seriously. We are committed to handling your personal information with integrity, transparency, and in full compliance with applicable data protection legislation and the requirements of our international gaming licence. If you have any questions about how your data is handled, please contact us at [email protected].
ar99999 acts as the data controller in respect of all personal data collected and processed through the ar99999 platform. As data controller, ar99999 determines the purposes for which personal data is collected and the manner in which it is processed.
All data protection queries, subject access requests, and privacy-related complaints should be directed to the ar99999 privacy team via email at [email protected]. Our support team is available 24 hours a day, 7 days a week, in both Urdu and English, and will acknowledge all formal data protection requests within two (2) business days of receipt.
ar99999 collects the following categories of personal data from players:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender | Mandatory |
| Contact Data | Email address, mobile number, city of residence (e.g. Karachi, Lahore) | Mandatory |
| Verification Documents | CNIC scan or photo, selfie with ID, proof of address | Mandatory (KYC) |
| Financial Data | JazzCash / EasyPaisa / HBL / UBL account references, USDT TRC20 wallet address, deposit and withdrawal history | Mandatory |
| Account Activity Data | Login timestamps, game history, betting records, bonus usage, session durations | Automatic |
| Technical Data | IP address, device type, browser, operating system, screen resolution | Automatic |
| Communications Data | Live chat transcripts, support emails, feedback submissions | When contacting support |
| Marketing Preferences | Email and SMS opt-in/opt-out status, promotional response history | Optional |
ar99999 collects personal data through the following means:
ar99999 processes your personal data only where a lawful basis exists. The primary purposes for which we process personal data, and the corresponding legal basis for each, are set out below:
ar99999 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Where data must be retained beyond these periods due to an ongoing legal investigation or dispute, ar99999 will restrict processing of that data during the extended retention period.
ar99999 does not sell, rent, or trade your personal data. We share personal data only with the categories of third parties listed below, and only to the extent necessary for the stated purpose:
As an internationally licensed gaming platform serving Pakistani players, ar99999 may process and store personal data on servers located outside of Pakistan. Where personal data is transferred to a country that does not provide an equivalent level of data protection, ar99999 will ensure appropriate safeguards are in place, such as contractual data protection clauses that bind the recipient to standards equivalent to those applied by ar99999.
By using the ar99999 platform, you consent to the transfer of your personal data to servers and service providers located outside Pakistan where necessary for the operation of the platform and delivery of ar99999 services.
ar99999 uses cookies and similar tracking technologies on the ar99999 platform to enhance your user experience, maintain your session, measure platform performance, and support fraud prevention. The following categories of cookies are used:
You may manage non-essential cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ar99999 platform. ar99999 does not use third-party advertising cookies or track your browsing activity on external websites.
ar99999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected players, ar99999 will notify the relevant supervisory authority and, where required, affected players within the timeframe stipulated by applicable data protection obligations. Notification will include the nature of the breach, the categories of data affected, and the steps ar99999 is taking to mitigate the impact.
ar99999 does not knowingly collect personal data from individuals under the age of 21. Our platform is strictly intended for adults aged 21 and above, in line with our responsible gaming obligations. All registration applicants are required to confirm their age and submit to identity verification before their account is activated.
If ar99999 discovers or is notified that personal data has been collected from a minor, we will immediately suspend the associated account, delete the minor's personal data from our systems (subject to any legal obligation to retain records related to the incident), and refund any deposits made to the extent practicable following investigation.
If you believe that a minor has accessed or registered an ar99999 account, please contact our support team immediately via live chat or at [email protected] so that we can take prompt action.
As an ar99999 player, you have the following rights in relation to the personal data we hold about you:
To exercise any of the above rights, please contact ar99999 at [email protected] with a clear description of your request. We may need to verify your identity before processing the request. There is no charge for exercising your rights in most circumstances.
With your consent, ar99999 may send you promotional communications by email or SMS, including information about new games, bonus offers, PSL betting promotions, seasonal campaigns (such as Eid and Ramadan specials), and platform updates.
You can opt out of marketing communications at any time by:
Opting out of marketing communications will not affect the delivery of transactional messages that are necessary for the operation of your ar99999 account, such as deposit confirmations, withdrawal notifications, account security alerts, and KYC verification requests.
ar99999 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via email to the address on file, or via an on-screen notification upon your next login to the ar99999 platform. The updated Policy will be published on this page with a revised effective date.
Your continued use of the ar99999 platform following notification of changes to this Policy constitutes your acceptance of those changes. If you do not accept the revised Policy, you must stop using ar99999 and may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by ar99999, please contact our privacy team through any of the following channels:
Your data is protected, your privacy is respected. Join Pakistan's most trusted online casino — PKR wallet, JazzCash & EasyPaisa deposits, 24/7 Urdu support. 21+ only. Please play responsibly.